Shikhar Srivastava

AI/ML Engineer / Building production AI systems

Specializing in production-grade agentic AI, voice pipelines, computer vision, time-series forecasting, and backend systems at scale.

View Projects
Shikhar Srivastava
AI/ML Engineer
SYS_STATUS: ACTIVE
About

I build AI systems that work in production.

I enjoy building production AI systems rather than research prototypes. My work sits at the intersection of large language models, real-time voice AI, computer vision, and the backend infrastructure that makes these systems reliable in production.

I joined Zypp Electric as an early member of the AI team and have since built AI systems that support operations serving 25,000+ active delivery riders across India.

To me, building an AI system is about much more than training a model. It needs to handle edge cases gracefully, fail safely, and remain reliable in real-world conditions. Whether it's a voice assistant operating in noisy environments or a credit scoring engine that needs to be consistent across different cities, I believe the engineering behind an AI system is just as important as the model itself.

What I Focus On

LLMs & Agentic AI

Tool-calling systems, streaming inference, RAG pipelines

Computer Vision

Damage detection, OCR, and face verification pipelines

Voice AI

Real-time multilingual voice assistants with WebRTC

Time-Series ML

Demand forecasting with foundation models

Backend Systems

FastAPI async services, Redis, and MySQL for high-throughput workloads

Projects

Production AI, end-to-end.

Each project is a case study in real-world AI engineering — from problem statement to architecture to production impact.

Exploring / R&D

Architectural concepts and systems in active design — not yet shipped to production.

Skills

Tools of the trade.

Technologies I use in production, organised by domain. Tiers reflect hands-on production use - verified by the projects listed below each domain.

Voice AI & Audio

ExpertProficientFamiliar
PipecatExpert
LiveKit (WebRTC)Expert
OpenAI Realtime APIExpert
OpenAI Whisper (ASR)Proficient
OpenAI TTSProficient
Silero VADProficient
Experience

My Professional Journey.

A summary of my impact at Zypp Electric (India's largest EV-first last-mile delivery platform).

AI/ML Engineer

Zypp Electric

July 2026 - Present Gurgaon, India

Core Scale & Agentic Orchestration

  • Real-Time Voice PipelineScaled and deployed Zypp Saathi voice assistant for 25,000+ active riders using Pipecat, OpenAI Realtime API, and LiveKit WebRTC.

  • Agentic Framework MigrationArchitected the B2C & B2B conversational core in Zia Chatbot (Phase 3.0) using LangGraph state machines.

  • High-Performance CRM IngestionDeveloped a robust FastMCP (Model Context Protocol) server for real-time lead captures with duplicate filters.

  • Deep Vision & OCR SystemsIntegrated Nvidia Nemotron-Parse for EV component image OCR to automate parts validation.

Focus & System Impact

In my full-time engineering role, my focus shifted to system design, throughput scaling, and cost containment. I worked on reducing API latency over WebSockets, managing concurrent streaming token states, and building secure server-to-server connection layers.

AI/ML Intern

Zypp Electric

June 2025 - June 2026 Gurgaon, India

Key Learnings & Production Milestones

  • Automated Damage DetectionMastered vision parsing by building a GPT-4o Vision validation pipeline to analyze 4 vehicle sides in parallel for ride-ends.

  • Proprietary Scoring SystemsEngineered Hustle Score (Zybil), mapping EV IoT telemetry, wallet records, and merchant stats into a 300-900 scale for gig worker credit.

  • Demand Forecasting PipelinesImplemented spare parts consumption forecasting across 15+ cities using Amazon Chronos-2 with statistical TSB/SBA fallbacks.

  • LLM Orchestration & RAGDeveloped initial runs of the Zia Chatbot, utilizing Qdrant Vector DB context injections and low-latency NDJSON streaming.

Engineering Focus & Growth

During this year-long internship, I transitioned from experimental models to shipping production-grade AI pipelines serving thousands of riders daily. I gained hands-on experience in managing LLM pricing boundaries, system latency bottlenecks, asynchronous task workers, and structuring strict validation checks to prevent data leaks. Converted to full-time AI/ML Engineer in July 2026 after shipping 5 production systems across voice AI, computer vision, credit scoring, forecasting, and LLM orchestration during the internship.

Overview

My Background.

My Professional Side

I am an AI/ML engineer focused on building production-grade agentic architectures and intelligent systems in production. I specialize in designing multi-agent workflows, real-time voice pipelines, computer vision, and forecasting models. I leverage strong backend engineering and modern ML frameworks to solve real-world automation challenges in production environments.

Location

Gurgaon, India

Education

B.Tech in Computer Science and Engineering

Core Areas

Timeline

Academic Journey.

Sept 2022 - June 2026

Bennett University

B.Tech in Computer Science and Engineering

CGPA: 8.46/10.0

Focused on computer science core, software systems, and artificial intelligence. Built the technical foundation for applied AI and backend engineering.

Delhi Public School (DPS)

Intermediate Education (Class XII)

Percentage: 87.2%

Completed Senior Secondary Education with a focus on Physics, Chemistry, Mathematics, and Computer Science.

Delhi Public School (DPS)

Secondary Schooling (Class X)

Percentage: 92.2%

Completed high school with distinction.

Contact

Let's build something together.

I'm open to collaborations and interesting conversations about AI engineering.